Shipping
The Mamawise Store is an Australian-owned online store, based in Fremantle, Perth, Western Australia.
There is no physical store, it is online only and not open to the public.
Orders are processed and dispatched within 1-2 business days, excluding national and West Australian public holidays.
All orders are sent from Fremantle, Perth, Western Australia.
Australia Post Service is used for both Regular/Parcel Post and Express Post. All orders shipped with Regular/Parcel Post and Express Post will be left at your address. Where exactly is up to the discretion of your postie, and the size of your order. You may choose a 'signature on delivery' option at the checkout if you would prefer your parcel not to be left unattended at your address.
When your order is posted you'll receive an email notification. This will contain a link to your tracking number. Please refer to this for the whereabouts of your order.
Delivery times
Regular/Parcel Post is between 2-8 business days Australia wide.
If you are local, Perth metro parcels are usually delivered within 2 days.
Regional WA parcels are usually delivered within 3-4 days. For the eastern states, please allow up to 5-7 working days!
Express Post is typically overnight for local Perth orders. For the eastern states it varies between 3-5 days.
International shipping
Customers from US, Canada and New Zealand can choose either Standard or Express shipping.
The options will show at check out and shipping fees are dependant on the total parcel weight of your order (this is automatically calculated from the cart's contents).
The customer is also responsible for any additional duties and import taxes when they receive their shipments, if applicable.